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Making the Journey From One TEM Vendor to Another

Telecom Expense Management (TEM) is expanding and evolving as it grows to cross all technology-related spend categories. As you’d expect, all TEM providers will adapt to these changes at varying rates. Some are already ahead of the curve. Others haven’t even begun to change.

Gartner estimates there are more than 200 TEM vendors across the globe. Each provider will have its own processes and methodologies for establishing a partnership, and those that take a consultative approach to onboarding can help you understand what to expect from the vendor you leave behind and what you can do to ensure a smooth transition. AOTMP found 47 percent of organizations will change providers over the course of their TEM program. You should kick this process off approximately six months prior to the termination of your agreement with your current partner.

This eBook will give you the criteria by which to evaluate which end of the innovation curve your TEM provider is currently at. Should you determine that you’re not working with a proactive provider who will deliver optimum value to you, you’ll also learn how to commence and execute the search for a better solution.

  • Value from Your TEM Vendor
  • 10 Signs That It's Time to Change TEM Vendors
  • Seeking a New, Better TEM Vendor
  • Evaluating TEM Candidates
  • Negotiating Your Next TEM Vendor Contract
  • Making the Transition
  • How to Tell You've Made the Right Choice

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About Calero-MDSL

Calero-MDSL is the leading provider of Technology Expense Management solutions designed to provide clarity, control, compliance, and cost savings. With a deep commitment to innovation and customer service, Calero-MDSL partners with enterprises to provide a unified expense management platform that supports Telecom Expense Management, Managed Mobility Services, and Financial Market Data Management. Calero-MDSL has thousands of customers in over 50 countries worldwide, including corporations, universities, financial institutions and government agencies.

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Did You Know?

Calero-MDSL has been recognized as a representative vendor in the 2020 Gartner Market Guide for Telecom Expense Management Services. As one company today, the combination of our two organizations increases scale, delivery capability, and emphasizes the core value of outstanding customer service. Learn how.

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