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Predicts 2021: Healthcare Providers Must Accelerate Digital Transformation to Address Disruption

According to Gartner, "Disruptions to healthcare provider operations have become the rule rather than the exception. Digital transformation efforts will need to continue during these unprecedented times. Healthcare provider CIOs should use these predictions to inform strategic planning for 2021."


  • Overview
  • Strategic Planning Assumptions
  • Analysis
  • A Look Back

Get the 2020 research from Gartner.


About Calero-MDSL

Calero-MDSL is the leading provider of Technology Expense Management solutions designed to provide clarity, control, compliance, and cost savings. With a deep commitment to innovation and customer service, Calero-MDSL partners with enterprises to provide a unified expense management platform that supports Telecom Expense Management, Managed Mobility Services, and Financial Market Data Management. Calero-MDSL has thousands of customers in over 50 countries worldwide, including corporations, universities, financial institutions and government agencies.

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Gartner, Predicts 2021: Healthcare Providers Must Accelerate Digital Transformation to Address Disruption, Sharon Hakkennes, Barry Runyon, Mike Jones, Mark Gilbert, 25 November 2020.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

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Calero-MDSL has been recognized as a representative vendor in the 2020 Gartner Market Guide for Telecom Expense Management Services. As one company today, the combination of our two organizations increases scale, delivery capability, and emphasizes the core value of outstanding customer service. Learn how.

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